> ## Documentation Index
> Fetch the complete documentation index at: https://docs.letsconnekt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding or Removing Seats in Your Connekt Subscription

> Adjust your Connekt seat count at any time. Learn how to add seats, reduce them safely, deactivate users, and understand how billing is affected.

Your Connekt seat count can go up or down at any time from your billing settings. Billing adjustments happen immediately whenever you make a change, so you're only ever paying for what you need.

## Adding Seats

<Steps>
  <Step title="Go to Billing & Usage">
    Navigate to **Settings → Billing & Usage**.
  </Step>

  <Step title="Click Update Seats">
    Select **Update Seats** to open the seat management panel.
  </Step>

  <Step title="Increase the seat count">
    Set the seat count to your desired number.
  </Step>

  <Step title="Confirm the change">
    Review the updated cost and confirm. Your billing adjusts immediately on a **prorated basis** — you're only charged for the remaining days in the current billing cycle.
  </Step>
</Steps>

## Removing Seats

<Steps>
  <Step title="Go to Billing & Usage">
    Navigate to **Settings → Billing & Usage**.
  </Step>

  <Step title="Click Update Seats">
    Select **Update Seats** to open the seat management panel.
  </Step>

  <Step title="Decrease the seat count">
    Set the seat count to your new, lower number.
  </Step>

  <Step title="Confirm the change">
    Review and confirm. The reduction takes effect immediately.
  </Step>
</Steps>

<Warning>
  Seat reductions take effect immediately and **you won't receive a credit** for the current billing period. More importantly, if your active user count exceeds your new seat limit after the reduction, Connekt may automatically deactivate users to bring you within the limit. To control exactly who loses access, deactivate or reassign specific users **before** reducing your seat count.
</Warning>

## Deactivating a User

Deactivating a user frees up their seat immediately, so you can reassign it to someone else without increasing your plan cost.

1. Go to **Settings → Manage Users**.
2. Find the user you want to deactivate.
3. Select **Deactivate**.

The user loses access right away, and their seat becomes available for a new invite.

## Rules to Know

<Accordion title="Minimum seat requirements">
  Your plan requires a minimum number of seats at all times. You won't be able to reduce below this minimum.
</Accordion>

<Accordion title="Only active users count toward your seat limit">
  Deactivated users do not consume a seat. If you have inactive team members still showing as active, deactivating them is the quickest way to free up capacity before adding someone new.
</Accordion>

<Accordion title="Adding a new team member when seats are full">
  If you've hit your seat limit and want to invite a new team member, increase your seat count first — then send the invite. You can't send an invite if no seats are available.
</Accordion>