Adding Seats
1
Go to Billing & Usage
Navigate to Settings → Billing & Usage.
2
Click Update Seats
Select Update Seats to open the seat management panel.
3
Increase the seat count
Set the seat count to your desired number.
4
Confirm the change
Review the updated cost and confirm. Your billing adjusts immediately on a prorated basis — you’re only charged for the remaining days in the current billing cycle.
Removing Seats
1
Go to Billing & Usage
Navigate to Settings → Billing & Usage.
2
Click Update Seats
Select Update Seats to open the seat management panel.
3
Decrease the seat count
Set the seat count to your new, lower number.
4
Confirm the change
Review and confirm. The reduction takes effect immediately.
Deactivating a User
Deactivating a user frees up their seat immediately, so you can reassign it to someone else without increasing your plan cost.- Go to Settings → Manage Users.
- Find the user you want to deactivate.
- Select Deactivate.
Rules to Know
Minimum seat requirements
Minimum seat requirements
Your plan requires a minimum number of seats at all times. You won’t be able to reduce below this minimum.
Only active users count toward your seat limit
Only active users count toward your seat limit
Deactivated users do not consume a seat. If you have inactive team members still showing as active, deactivating them is the quickest way to free up capacity before adding someone new.
Adding a new team member when seats are full
Adding a new team member when seats are full
If you’ve hit your seat limit and want to invite a new team member, increase your seat count first — then send the invite. You can’t send an invite if no seats are available.