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As a Manager or Operations user, you can review and action leave requests submitted by anyone in your workspace. When a team member submits a request, it appears in your Leave Requests queue and the employee is notified once you take action. Approving or rejecting a request takes just a few clicks, and you can include a reason when rejecting so the employee understands the decision.

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Accessing Leave Requests

  1. Go to Time Off → Leave Requests.
  2. The list shows all requests that are currently Pending and awaiting action.
  3. Click any request to open the detail view.

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What you’ll see in the request detail

Each request detail page shows you everything you need to make an informed decision:
  • Employee name and leave type
  • Requested dates and total duration
  • Reason provided by the employee (if they included one)
  • Current leave balance and the balance impact if the request is approved

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Approving a request

1

Open the request

From Time Off → Leave Requests, click the request you want to approve.
2

Approve

Click Approve. The employee is notified automatically and their leave balance is updated.

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Rejecting a request

1

Open the request

From Time Off → Leave Requests, click the request you want to reject.
2

Click Reject

Click Reject.
3

Add a reason (optional)

Enter a reason for the rejection. This is optional, but including one helps the employee understand the decision and plan accordingly.
4

Confirm

Click Confirm. The employee is notified automatically, and your reason is included in the notification if you provided one.

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Important notes

You cannot approve or reject your own leave requests. If you need to submit leave, another Manager or Operations user in your workspace will need to action it.
Leave approvals are not restricted to a single named manager. Any Manager or Operations user in your workspace can approve or reject any pending request — so requests won’t be blocked if the usual approver is unavailable.