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Duplicate records are a fact of life in any busy recruitment database — the same candidate may be added twice from different sources, or re-entered after a gap. Connekt’s merge tool lets you consolidate two records into one without losing any of the history, submissions, or documents attached to either. The process takes just a few clicks, but it’s permanent, so it’s worth taking a moment to choose the right primary record before you confirm.

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Merging Two Candidate Records

1

Open the record you want to keep

Navigate to Candidates and open the candidate profile you want to be the primary record — this is the record whose ID and URL will be preserved after the merge.
2

Launch the Find Duplicates tool

Click Find Duplicates in the candidate detail view. Connekt automatically searches for likely duplicates by matching on name, email address, and phone number.
3

Select the duplicate to merge

Review the list of suggested duplicates and select the record you want to merge into the primary. Click the record to inspect it if you’re unsure which one to keep.
4

Click Merge

Click Merge to begin the merge process.
5

Confirm the primary record

You’ll be asked to confirm which record is the primary. The primary record keeps its ID, URL, and core data — make sure you’ve selected the right one.
6

Resolve any conflicting data

Where both records contain different values for the same field — for example, two different phone numbers or addresses — Connekt prompts you to choose which value to keep. Review each conflict and select your preferred data.
7

Confirm the merge

Review your choices and click Confirm Merge to complete the process.

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What’s Preserved After the Merge

Everything from the secondary record is transferred to the primary — nothing is lost:
  • Submissions and placements
  • Work experience, education, languages, and social profiles
  • Notes and attachments
  • Any linked jobs
The secondary record is removed from your active candidate list, and all the data it held moves to the primary record.
Before merging, open both records side by side in separate browser tabs so you can compare them and confidently choose the primary record and any conflicting field values.

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Important: Merges Are Permanent

Merges cannot be reversed from the Connekt UI. Once you confirm, the secondary record is gone and cannot be restored. Double-check your primary record selection and your choices for conflicting data before clicking Confirm Merge.

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Keeping Your Database Clean

Merge when you’re confident both records represent the exact same person. If there’s any doubt — for example, two people with the same name at different companies — leave the records separate and add a note to clarify the distinction.
The Find Duplicates tool searches for matches against a specific candidate record. For a broader database cleanup after a bulk import, open each recently imported record and run Find Duplicates to catch overlaps with existing records.
You can choose either record as the primary. If the “duplicate” record is actually the richer one, open it first and run Find Duplicates from there — that way it becomes the primary and keeps its data and ID by default.