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Connecting Gmail lets Connekt pull your email conversations directly into candidate and contact profiles, giving you a complete communication history without switching between tools. Each team member connects their own Gmail account individually, so every person’s sent and received emails sync to the right records based on their own mailbox.
1

Open Communication Settings

Go to Settings → Communication in the main navigation.
2

Connect your Gmail account

Under the Gmail section, click Connect. A Google OAuth window opens in your browser.
3

Authorise access

Sign in with the Gmail account you want to sync and grant the permissions Connekt requests.
4

Confirm the connection

Once authorised, you are returned to Connekt and the connection status updates to Active.

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How email sync works

Connekt matches emails to records by comparing the email addresses of everyone involved in each conversation.
  • Emails are matched against the candidate’s or contact’s email address stored in Connekt.
  • Matched emails appear on the relevant profile’s activity timeline, alongside notes, calls, and other interactions.
  • On first connection, Connekt performs a historical backfill — it imports your existing mailbox history, not just new messages going forward.
Historical backfill may take a few minutes to complete depending on the size of your mailbox. New emails sync on a regular scheduled basis after the initial import.

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Manually triggering a sync

If you don’t want to wait for the next scheduled pull, you can force an immediate sync at any time.
  1. Go to Settings → Communication.
  2. Click Sync Now under the Gmail section.

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Disconnecting Gmail

  1. Go to Settings → Communication → Gmail.
  2. Click Disconnect.
Existing synced emails remain on profiles after disconnecting — only new emails stop syncing. Your historical email data in Connekt is not deleted.
Each team member connects their own Gmail account separately. Emails sync to profiles based on that individual’s sent and received history, so every recruiter sees only the conversations they were part of.